She had a keen insight on people and their behavior. My grandmother often said that actions speak louder than words. Maya Angelou Lesson 2: When someone shows you who they are, believe them the first time. In whatever leadership capacity you have-at work, at home, or in your community-how do you make those people feel who are following you? What’s your leadership style? They’ll forget much of what you say and do, but they’ll never forget how you made them feel. I always felt that I was important to her. Whenever I was around her, she made me feel like I mattered. She validated my worth. While I cannot remember every conversation we had or everything she did, I do remember these many years how she made me feel. Angelou, from my grandmother, from my reader’s grandmother, and from grandmothers everywhere: Maya Angelou Lesson 1: I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel. Here’s three lessons for anyone in leadership that come from Dr. Taking my own advice, I’ve decided to move beyond quiet reflection. So, as I’ve said over the years to many managers, “When you keep getting the same feedback from different sources, it’s wise to consider the message.” (Her grandmother was a survivor of the World War II concentration camps.) She shared how her wise, recently deceased, grandmother helped her. She sent me an email in response to a comment I made about the business article. It came from a personal email from an individual in Germany. I also had further reinforcement to write this post. The article reminded me of their wisdom-the simple yet profound wisdom that comes from persevering through struggles. Although I never met Maya Angelou, I felt that I knew her because she reminded me of my grandmother.Ī thoughtful business article I read got me thinking about Maya Angelou and my grandmother again. Like so many others who have spoken eloquently about her contributions and the wisdom of her quotes, her passing saddens me too. Maya Angelou just passed and I have been struggling with whether I should write a blog post to express my feelings about her life lessons or just quietly reflect to myself on their impact.
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